Refund and Returns Policy
This is the entire return policy. There is no second page of exceptions.
The window
Returns are accepted for 30 days from the delivery date. Contact [email protected].
Condition we can accept
- Unused and in a state we could sell again.
- In its original protective packaging.
- Complete with every component it shipped with.
What we cannot take back
- Used, mounted or altered items.
- Anything past a safety or hygiene seal.
- Made-to-measure goods.
- Gift cards and clearance marked final on the page.
Who pays the return postage
| Wrong, damaged or faulty | we email a label and cover the cost. |
|---|---|
| Changed your mind | you cover the return, and outbound postage is not refunded. |
Refunds
Refund processing takes 5–7 business days from check-in, and it always returns to the account that paid.
An email lands the moment the refund is issued.
Exchanges
An exchange here means ordering again and returning the first item. It avoids waiting on stock.
Faulty goods
Warranty claims are separate from returns. Photographs and an order number are all we need to begin one.
Where to send it
G P Motorcycle Supply
420 Broadway, Unit 1, Malden, MA 02148, United States
Phone: (781) 321-8877
Email: [email protected]
Hours: Open Mon–Fri: 11:00–17:00 | Closed Sat & Sun.
Please wait for a return confirmation email before shipping anything back, so we can match your parcel to your order.